Payments and allowances
People affected by events that are declared disasters may able to apply for the following payments:
One-off Disaster Recovery Payment
We may provide a one-off payment to support eligible people adversely affected by the bushfires called the
Disaster Recovery Payment.
Short-term income support Disaster Recovery Allowance
We may provide short-term income support to people who can show they lost income as a direct result of the bushfires called the
Disaster Recovery Allowance.
Communications during emergencies
Factsheet - Communications during emergencies
Help with translating and interpreting
The Translating and Interpreting Service (TIS National) is an interpreting service we provide to help:
- people who do not speak English in their daily lives
- agencies and businesses to communicate with their non-English speaking clients.
Contact TIS National on 131 450 (within Australia).
Translating and Interpreting Service
Help making a telephone call
- Text telephone (TTY) or modem callers can contact the National Relay Service (NRS) on 133 677 (within Australia).
- If it is hard for you to understand on the phone you can use the Speech to Speech Relay (SSR) via the NRS on 1300 555 727 (within Australia).
National Relay Service