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The Australian Government Disaster Recovery Payment is available to people who have been adversely affected from the severe line of thunderstorms that began on 16 November 2008 and affected the south-east corner of Queensland.

In the evening of 19 November and early morning of 20 November 2008, additional thunderstorms occurred in the region causing further damage. The Australian Government Disaster Recovery Payment has been extended to cover those affected by these further thunderstorms.   

For more information on eligibility, please contact the Australian Government
South-east Queensland Storms Disaster Recovery Payment Hotline on 180 2266.

Survivors and families affected by the 2002 and 2005 Bali bombings can continue to access counselling through their Family Liaison Officer at any time.  The hotline is open Monday to Friday, from 9am to 5pm (Eastern Daylight Standard Time).  Out of these hours a recorded message will include a mobile phone number to contact a Centrelink Family Liaison Officer.  The Bali Hotline is available on 13 61 25.

Australian Government assistance is available to people who have been adversely affected as a direct result of the flooding that began on 14 February 2008 generated from the monsoonal trough over the coast of central Queensland that affected the Mackay region and continued on to affect other areas of Queensland. 

 

The Australian Government Disaster Assist website has been set up by the Australian Government to give individuals and families better access to information about recovery assistance following a disaster. The Australian Government may provide assistance to aid the recovery of Australians most affected by an offshore or onshore disaster. In such cases, this website will have up to date public information messages, relevant free call numbers, information on Australian Government Assistance Packages offered and links to other relevant websites and information.

The Australian Government is continuously updating the information on this website and we encourage you to regularly revisit the site for updated information.