Financial Assistance and Personal Support: General Information Bali Bombings 2005 Recovery Assistance

1. Assistance for seriously injured people returning to Australia from Bali

The purpose of this payment is to assist Australians seriously injured by the 1 October 2005 Bali Bombings returning to Australia with out-of-pocket travel costs, where they have no other means to pay for such travel. This can include costs of support people who are required to support and accompany the seriously injured.

It may cover:

Travel costs —any reasonable travel costs in returning home to Australia by the most direct route from Bali, or any other area to which they were evacuated, that the claimant is unable to meet from other sources. Costs are capped at the economy rate of returning to Australia.

Accommodation costs —in limited circumstances, any reasonable accommodation and living costs incurred in returning home to Australia from Bali, or any other area to which they were evacuated, that the claimant cannot meet from other sources. Assistance (including an amount for meals/incidentals) can be paid up to a maximum of $300 per day, per adult if overseas, or $210 ($105 per day per child under 16) if in Australia.

If an eligible person has been, or is likely to be, hospitalised for a period of 48 hours or more and has no other support in Indonesia or the location to which they have been evacuated (that is, no immediate family members), then up to two immediate family members and, if required for medical reasons, another support person, may also be eligible for travel assistance to help bring the eligible person home.

2. Assistance for Australians returning to Australia from Indonesia

The purpose of this payment is to assist Australians affected by the 1 October 2005 Bali Bombings returning to Australia from Indonesia with out-of-pocket travel costs, where they have no other means to pay for such travel.

It may cover:

Travel costs —any reasonable travel costs in returning home to Australia from Indonesia that the claimant is unable to meet from other sources. Costs are capped at the economy rate of returning to Australia.

Accommodation costs —in limited circumstances, any reasonable accommodation and living costs incurred in returning home to Australia from Bali that the claimant cannot meet from other sources. Assistance (including an amount for meals/incidentals) can be paid up to a maximum of $300 per day, per adult if overseas, or $210 ($105 per day per child under 16) if in Australia.

3. Assistance with domestic travel within Australia following emergency evacuation

The purpose of this payment is to assist survivors of the 1 October 2005 Bali Bombings with domestic travel within Australia following emergency evacuation flights from Bali.

It may cover:

Travel costs —economy class domestic travel following emergency evacuation flights. Costs will be paid from the point of arrival to the airport nearest the home of the survivor.

Accommodation costs —this will be determined on an individual basis (e.g. if a flight lands at night and accommodation is required before a connecting flight can be made, accommodation and related costs apply). If applicable, accommodation and travel related costs (including meals/incidentals) would be reimbursed up to a maximum of $210 per day per adult and $105 per day per child under 16.

4. Assistance with funeral and associated costs

The purpose of this payment is to assist immediate family members or next of kin to pay for a funeral or memorial and any related costs for an Australian who died as a result of the 1 October 2005 Bali Bombings (where, at the time the claim is made, the costs are not being met by a third party such as an insurance company or charitable organisation).

It covers:

Funeral costs --up to $5,000 for one funeral or memorial held in Australia or overseas can be paid to the person or persons who have paid or will pay for the funeral and related costs in Australia, or overseas. It also includes paying for memorials for those whose remains cannot be brought home. One funeral or memorial can be paid for each Australian who died or is missing as a result of the 1 October 2005 Bali Bombings . Provision has also been made for funeral directors who are members of the National Association to seek reimbursement directly from Centrelink.

Travel and accommodation costscan be paid, if necessary, to assist immediate family members or next of kin to attend the funeral/memorial. The amounts are:

  • Travel costs—cost of return economy domestic or international airfare or other cost of direct travel.
  • Accommodation and related costs:
    • Domestic travel—(including meals/incidentals) can be paid up to a maximum of $210 per day per adult and $105 per day per child under 16.
    • International travel—(including meals/incidentals) can be paid up to a maximum of $300 per day per adult or child.

Travel and accommodation costs can be provided for trip duration of up to seven days to accompany a body that is repatriated to Australia, and up to three days to attend a funeral or memorial in Australia or overseas. This is for one return trip.

For more information, assistance or claim forms

Call 180 2299 (free from most phones) for people seeking help, counselling, medical or other health information or 1800 002 214 (FreeCALL™) for consular assistance.

Australians in Bali can call 0892 029 966 (reverse charge call) - you will need to contact a local operator and ask for the call to be reverse charged to Australia.

Applicants have until 31 March 2006 to lodge a claim for these payments