Personal Support Needs and Counselling

In Australia, you can call the Centrelink Bali Bombings October 2005 Hotline on 180 2299. This hotline is available from Monday to Friday, between 08:00am and 8:15pm (Australian Eastern Daylight Time). Callers outside of these hours have the option to use the message service.

Calls from public phones and mobiles incur the cost associated with the relevant phone plan.

In Indonesia, Centrelink offers a reverse-charges service on 0892 029 966. If you are calling from Bali you will need to contact a local operator and ask for the call to be reverse charged to Australia. You will then be connected directly to the Centrelink Bali Bombings October 2005 Hotline.

Survivors and families affected of the 12 October 2002 bombing can continue to access counselling through their Family Liaison Officer at any time. The hotline is open Monday to Friday, from 9am to 5pm (Eastern Daylight Standard Time). Out of these hours a recorded message will include a mobile phone number to contact a Centrelink Family Liaison Officer. In Australia they can be contacted by phoning the 2002 Bali Hotline on 13 61 25.

A hotline is available in each State and Territory to meet the personal support needs of the survivors and families who lost loved ones. These hotlines provide a referral to local Personal Support services.

State/Territory Phone
New South Wales
(available 24 hours)		 1800 201 123 NSW Mental Health Support Line
- ring this number for mental health issues

13 11 14 Lifeline Personal Support Service
Victoria
 1800 634 245
(03) 9496 2208 (Austin Health)
(available outside business hours) 13 11 14 Lifeline Personal Support Service
Queensland 13 11 14 Lifeline Personal Support Service
Western Australia 1800 032 965 Bali Disaster Response Hotline

13 11 14 Lifeline Personal Support Service
South Australia
(available 9.00am - 9.00pm weekdays, 9.00am - 5.00pm weekends)		 (08) 8202 5866
(available outside business hours) 13 11 14 Lifeline Personal Support Service
Northern Territory
(available 24 hours)		 1800 019 116
(08) 8981 9227

13 11 14 Lifeline Personal Support Service
Australian Capital Territory (02) 6257 2375 ACT Bali Hotline
13 11 14 Lifeline Personal Support Service
Tasmania
 180 2299 (Referal through Centrelink Hotline for the October 2005 Bali Bombing)

13 61 25 (Referal through Centrelink Hotline for the October 2002 Bali Bombing) 13 11 14 Lifeline Personal Support Service

For more information on low cost or free health and community services offered throughout Australia, see www.justlook.org.au.